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Fantastic company to work with (and I have done so on a number of occasions for different issues over the past 6 years). Great communicators - they are very responsive and very clear about the scope, the pricing and the expectations. Fantastic team, very professional and very reliable, always arrive with a smile and a friendly attitude and always see things through to successful resolution. And the prices are very reasonable. Colville is not only my favourite plumber, but also all of my neighbours' favourite plumber. He is absolutely fantastic.
Natalia Hart
Natalia Hart
14:00 12 Jan 24
Very impressed with the service we received! The men were very efficient and worked really hard the whole time they were here! Explained everything before they left and we’re very clean and tidy! Overall impressed with everything.
Natalie Guy
Natalie Guy
13:07 19 Nov 22
Service was fantastic. The main desk were very helpful and efficient, Colville was exceptional. Visited the property very quickly, provided advice and even checked in on Sat to top up the boiler as a gesture. Then completed the job before throwing in some boiler efficiency advice as we head into winter. Thoroughly recommend. Decent value too.
Will Chrimes
Will Chrimes
09:11 22 Sep 22
Full boiler and thermostat installation. Extremely professional, reliable and good pricing. We got multiple quotes including bigger companies such as British Gas and their service was flawless from start to finish. Gordon, our heating engineer was excellent. No faults, would definitely use again. Thank you
Nicole Harris
Nicole Harris
14:18 24 Jun 22
Excellent customer service following my initial telephone call and understanding of the problem with my boiler. Courteous and clear with regard to price of attendance and supply of parts etc.. Engineer notified when on the way and arrived on time. Highly knowledgeable to resolve the immediate issue and gave good advice as to the next stages of the longer term repair. Faultless from state to finish. Very happy.
Martin Bourne
Martin Bourne
14:50 21 May 22
My ceiling got flooded during the heavy downpours back in May, this was due to poor maintenance of the building façade and blocked gutters, but the freeholder refused to handle it and blamed it on the boiler company even though it wasn't their responsibility! They were very patient through the whole process, provided all the evidence, liaising with everyone. Considering the stubbornness of the freeholder in his refusal to cover the costs of the repairs, JustBoilers ended up fixing my ceiling for free! I am very pleased with the work they did, their contractor was friendly and on time, so were the engineers I met for the various inspections. I highly recommend JustBoilers for their professionalism and flexibility. They had no obligation to take care of this and I really appreciate the gesture.
Caroline Rios
Caroline Rios
20:39 03 Sep 21
JustBoilers - the clue is in the name, and confirmed by their website. I entered my number and was called back within twenty seconds. My old boiler had stopped working and would have to be replaced. After an initial assessment the engineer returned two days later and I now have a Glow worm Betacom4 24kw. It's quiet, efficient and reliable. A big improvement on the old boiler and much more economical. Very efficient service.
Mark Thomas
Mark Thomas
15:09 24 May 20
Excellent service, the engineer was very aware of social distancing and made me feel comfortable of his presence. All round great company, id highly recommend
Jo Murray
Jo Murray
07:54 08 Apr 20
Amazing service from booking in to having repairs done, very efficient and very quick from start to finish and kept me up to date with everything going on. Would highly recommend. My boiler is now fully functioning.
Debbie Hawkins
Debbie Hawkins
11:42 24 Feb 20
I don’t often review but making an effort for that company because of how good they were to me.My combi boiler was suffering from an intermittent fault which caused it to regularly break down. Hundreds of pounds spent on new parts and 4 separate engineer visits from 3 different companies had failed to solve the issue ans I was finally resigning myself to getting a new boiler installed.The Just Boilers engineer initially came in to quote on a new boiler install but, upon taking a closer look, told me that he didn’t think that a new boiler was warranted and that he could fix my current one instead - before promptly proceeding to pulling this off!I seriously still can’t decide whether I was more impressed by the honesty or the technical skills...In any case, I really can’t recommend them highly-enough...
Frederic Djidetchian
Frederic Djidetchian
23:57 03 Feb 20
Sunday call out for a leaky boiler. Quick call back and time slot booked. Work completed in a good, clean, and efficient manner. Would highly recommend
Ravi Pankhania
Ravi Pankhania
15:59 19 Jan 20
Another excellent experience with Just Boilers. The booking was quick and easy to make followed up with a text message reminder before and on the day. The plumber completed our boiler service with the minimum of fuss and was very polite. Easy payment and seamless customer experience. All in all I will continue to use Just Boilers and would recommend them to others.thanks.S
stephen Dean
stephen Dean
23:06 11 Jan 20
High quality service. Trustworthy and honest. Highly recommend their services, would ise again.
Joel Manley
Joel Manley
21:39 29 Dec 19
Almost went for British Gas, so glad I didn’t. Not only did I save over £1000 but a better boiler was fitted on the date requested. The installer, Aaron, was very professional and efficient; providing excellent guidance on the best boiler for my requirements. Cannot recommend this company enough.
Douglas Dunipace
Douglas Dunipace
20:57 23 Dec 19
Very efficient, helpful people and high quality of work. Would definitely recommend.
Alice Chapple
Alice Chapple
09:58 29 Nov 19
Just Boilers did a great job. The booking process was very efficient and the new boiler was fitted without any hassle or mess and with a very polite and professional service. Would definitely recommend.
Alice Chapple
Alice Chapple
09:55 29 Nov 19
Some of the best service I've had in London across any service! I had someone at home giving me a quote within 15mins of ringing. Aaron was great at communicating the right options for my situation and making sure I understood in plain english.
Ben Blackbourn
Ben Blackbourn
16:44 18 Nov 19
Excellent gas engineer,Aaron replaced a faulty boiler and pipework, he offered knowable advise in a polite and courteous manner.Aoron was extremely helpful and meticulously tidy..cleaned water tank...he skillfully replaced awkward pipework preventing disruption to existing pipes,he surpassed my expectations.I am delighted with his "professional " installation of my boiler and all aspects of his work.
Sue Livings
Sue Livings
09:29 08 Nov 19
Excellent service. Arrived when they said they would and did thorough and professional service boiler. Will definitely use again
Jeremy Thomas
Jeremy Thomas
09:58 22 Oct 19
Great company to work with. Easy to book appointments and all our jobs were done more or less immediately. Helpful and friendly staff. Very happy and would thoroughly recommend.
Hilary Jensen
Hilary Jensen
12:29 12 Sep 19
An excellent company to deal with - professional, efficient, friendly and helpful. The installation of my boiler was competitively priced and entirely fuss free. Thank you.
Walter Reid
Walter Reid
10:43 02 Sep 19
An excellent company to deal with - professional, efficient, friendly and helpful. The installation of my boiler was competitively priced and entirely fuss free. Thank you.
Walter Reid
Walter Reid
13:45 23 Aug 19
I would highly recommend this company. Excellent communication, high standard of work. Just had new radiators fitted and very happy with the quality. Best you will find
Debbie Plowright
Debbie Plowright
11:10 10 Aug 19
Arranged for them to come to my 87 year old mother-in-law...they were very good with her and sorted out her problem..very reasonable...would definitely recommend them..turned up on time and done the job on time they estimated she's well satisfied the guy that came was very polite etc....
Brenda Morgan
Brenda Morgan
20:45 27 Jun 19
Richard Ritson is very experienced and incredibly capable. He solves problems and takes great care in how his work is finished. He is also courteous and fair with his charging - you know where you stand all the way along. I will only use Just Boilers for heating and electrical work.
Richard Brace
Richard Brace
08:05 06 Jun 19
Richard Ritson is very experienced and incredibly capable. He solves problems and takes great care in how his work is finished. He is also courteous and fair with his charging - you know where you stand all the way along. I will only use Just Boilers for heating and electrical work.
Richard Brace
Richard Brace
19:18 05 Jun 19
Punctual and good service. They went out of their way to reposition the boiler where I am sure others would have declared it impossible. I have no hesitation in recommending JustBoilers
John France
John France
15:50 05 Jun 19
Great service. Easy to book, on time, knowledgeable and efficient. Will use again.
Nirav Naik
Nirav Naik
12:49 23 May 19
Amazing service provided by a very professional company. From the moment go this was organisation well above the shoulders of many others we had contacted. From the quote , to quickly arranged visit and the service itself. Many things really stand out but what really impressed us was no nonsense taking engineer called Darren who assessed the issue very quickly and simply provided us with a quote of what we really needed rather then sell extra things which quite frankly many other companies did try. Five stars for listening , really it’s hard nowadays to get someone to listen . Mostly people just hear so this was quite refreshing. The service on the day also provided by Darren was just hustle free and non intrusive in any way. I actually managed to do more work whilst having my boiler replaced then I would normally do in my office. Darren proved to be very skilled, amazingly professional , super friendly , quietly efficient and very very clean. I only wish all home works were so easy . Time to expand guys. Totally impressed.
Matthew Sabulis
Matthew Sabulis
19:49 14 May 19
A fantastic company. John the engineer arrived on time and was so helpful and thorough. He fixed the boiler which hadn't been working properly for years. I was given clear quotes re pricing and the whole job was run very efficiently. I can't recommend them highly enough.
Kate Clevely
Kate Clevely
15:18 09 May 19
Prompt, Fast and Honest. Really helpful friendly customer service. Was assuming it was all going to be a nightmare organising everything, but these guys were great. John the installer was excellent and made me feel very confident in his abilities. He explained everything really well and showed me where the problems were in my ancient boiler. Decided to go for a new one and was surprised at the competitive price and advice. Turned up the following day on time and sent me a reassuring text on his ETA.Would definitely recommend these guys to anyone who needs a boiler serviced or installed. Two thumbs Up.
WalterMurch
WalterMurch
15:34 28 Mar 19
Had a great experience. Our guy was quick, punctual, friendly and fixed the boiler within an hour. When I had a question later the same day he gave me a call and explained what he'd done. I'd use these guys every time.
Sarah Hesz
Sarah Hesz
06:50 16 Feb 19
Hailey was very polite and trying to get the best times for me over the phone. There were no hidden charges, John Millen was very efficient, there was a leak in my boiler that was fixed within an hour and he even helped dry the water that was all over the kitchen floor. Very happy with this company, thank you.
hum tegally
hum tegally
13:01 13 Feb 19
Have used Just Boilers on three occasions. They have always been available at short notice. They are efficient and reasonably priced. The staff are really friendly and explain everything they are doing. Would definitely recommend.
Alison Scaping
Alison Scaping
16:17 11 Feb 19
John was fantastic - arrived early, great service and very honest. would definitely recommend Just Boilers for london!
sam gilks
sam gilks
13:49 04 Feb 19
I used this company for the first time recently for an urgent repair. Quick to respond with very efficient office communication, and found Darren the engineer to be very knowledgeable with excellent problem solving skills. I can highly recommendation JustBoilers for any similar work, and I'll certainly use them again.
paul carnochan
paul carnochan
23:12 26 Jan 19
Boiler serviced by Aaron, local specialist with warm and professional manner. Safe, trustworthy service from friendly individual. Highly recommend this company to anyone, old or young.
Kevin Quarmby
Kevin Quarmby
11:24 02 Jan 19
In a world where every plumbing company seems to be all about ripping customers off with high fees or untrustworthy workers it’s so refreshing to have found justBoilers. The staff are all so professional and helpful and their pricing/after care service are both fair and sensible. Recommended!
Gareth Owen
Gareth Owen
12:12 15 Dec 18
I've used Just Boilers a few times now and I rate them really highly and have already recommended them to friends and family. When you know nothing about boilers it can be scary to get an engineer in as you are at their mercy in terms of being told what the issue is and how much it will cost but my experience with Just Boilers have proved to me that they are an honest and straightforward company to deal with so that's why have no qualms about recommending them.Their call handlers and customer service people are excellent and if you have further queries they are able to explain it in layman terms.
Simantha Mahmud
Simantha Mahmud
12:47 04 Dec 18
Brilliant service from original phone call to quote to installation. Aaron and Adam were both excellent - friendly, professional, affordable, efficient and my new boiler is great.
Libby Brodie
Libby Brodie
17:49 23 Nov 18
Called a few of the big companies, useless! One week to come out and look, then I got cancelled on. Rang these guys and the came out that very same day, and fitted a new boiler really really well 2 days later. Don’t even hesitate. Oh and to top it off was the cheapest of 5 quotes. Now I’m off for a HOT shower.
Michael Bramwell
Michael Bramwell
15:36 02 Nov 18
I rarely post reviews but these guys went beyond the call of duty when they didn’t have to and way out of office hours. Very efficient and very professional. Bravo.
Geoffrey Riddle
Geoffrey Riddle
08:34 25 Oct 18
Very professional and tidy job done!John the engineer turned up on time (even early!) and quickly recognised what the problem was, sent me an estimate of the work needed, I accepted and he came back next day and fixed the problem within the estimated time and price, very approachable and much appreciated! Happy customer 👍
Henrik Skoglund
Henrik Skoglund
11:49 05 Oct 18
Richard was brilliant, professional, tidy and on time. They also provided a very competitive quote and got the new boiler installed quickly. Would definitely use again and recommend.
robert jakubowicz
robert jakubowicz
15:48 26 Sep 18
Really good service from Just Boilers. Richard arrived on the same day and fixed our boiler within 2 hours. Speedy and professional service.
Adam Willis
Adam Willis
12:01 22 Sep 18
Friendly, efficient and affordable service! Richard always arrives on time and takes the time to explain the problem, the possible solutions and makes you feel very comfortable that the problem will be fixed. I've used JustBoilers a few times now and will continue to do so!
Gillian Wells
Gillian Wells
10:05 10 Sep 18
I contacted Just Boilers after a routine annual manufacturer's service showed that my boiler was incorrectly - and potentially dangerously - wired to the pressurised cylinder. It had been like that for 8 years but no one had noticed. I was able to get an appointment quickly and Richard not only explained the problem but knew what the solution was. His approach was to look at the whole system which had been tinkered with over time and he gave it a complete overhaul, doing not only the obvious things like fitting thermostatic valves to all of our radiators but he also solved the pressure problem that meant the loft extension has been chilly for the past 30 years. The whole job was done quickly, efficiently, with attention to detail and at a fair price. Highly recommended.
Jacquie Nunn
Jacquie Nunn
20:21 07 Sep 18
Richard was absolutely fantastic!! Would definitely recommend justboilers to anyone and will be using them again myself. Thank you so much!
Raine Jarrett
Raine Jarrett
07:30 29 Aug 18
Really fantastic company to deal with and they did a great job replacing our boiler. From getting a quote to communicating to the office staff and getting my boiler fixed the service was fantastic. I felt like they gave the best advice to get us the best deal at the best price in comparison to other companies where I felt as if I was being ripped off. They were extremely professional and put us at ease. They cleaned up after themselves and regularly gave us updates as they installed the boiler. Highly recommended company, would definitely use again (but hopefully don't have to if my boiler behaves!).
Mylen Namocatcat
Mylen Namocatcat
12:09 25 Jul 18
Richard Ritson is very experienced and incredibly capable. He managed to diagnose and fix a long standing problem with my central heating system that perplexed another firm (both their plumbing and electrical team). Richard is both a qualified heating engineer and an electrician, which is what you need on site for technical issues. Other firms will often try to charge you for changing parts that might be causing a problem until they fall upon the answer. In contrast, Richard seeks to identify the problem form the outset by drawing on his experience and impressive technical knowledge. Richard is also courteous and fair with his charging - you know where you stand all the way along. I will only use Just Boilers for heating and electrical work from the point forwards.
Richard Brace
Richard Brace
14:43 20 Jul 18
Very good service. Responded quickly after my boiler broke and fitted a new one very quickly.
Brian Kavanagh
Brian Kavanagh
19:47 04 Jul 18
As a landlord having used ‘insured’ services, this was like a breeze in the park. Next day repair, easy to book, clear communication, worked around my tenant’s availability, arrived on time, kept me informed throughout, took time to explain the problem in layman’s terms, before fixing same day. Courteous to both tenant and I throughout. Highly recommended!
Rupert Lane
Rupert Lane
20:42 02 Jul 18
Full boiler service. Engineer was on time, polite and friendly. Really simple electronic paperwork for payment and service. Offered some simple advice on settings to get the most from the boiler and the extended warranty I had with the boiler too. Will use again for next service
Tim Ackroyd
Tim Ackroyd
07:43 16 Jun 18

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